Privacy Policy
Effective Date: March 30, 2026
Last Updated: March 31, 2026
Frostwood Farms (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains what information we collect on frostwoodfarms.com, how we use it, and your choices.
This website is primarily used for catering and event inquiries. Event inquiry forms, reservation requests, and related online purchases are handled by third-party vendors and are not stored on this website. Certain purchases, such as catering services, may be processed through Square.
1: Information We Collect
A: Newsletter Signup
The only form directly managed by this website collects:
– First name
– Email address
Successful submissions are sent to Mailchimp who retains and manages subscriber data, which is subject to Mailchimp’s privacy practices. Our website retains a backup for 60 days, at which time it is removed from our database.
B: Event Inquiries and Reservation Requests
Event inquiry forms on this website are provided by a third-party vendor via embedded code. Submissions through these forms are handled directly by that vendor and are NOT stored on frostwoodfarms.com. Please review the applicable third-party vendor’s privacy policy for information on how your submission is handled.
Certain purchases, such as Frostwood To Go, may be processed through Square. No payment or transaction data is stored on this website.
C: Information Collected Automatically
Like most websites, our site and hosting providers may automatically collect basic technical data, such as IP address, browser type, device type, pages visited, and timestamps, through server logs and similar technologies.
2: How We Use Information
We use the information we collect to:
– Respond to catering and event inquiries.
– Communicate about requested services, scheduling, and follow-up.
– Operate, maintain, and secure the website.
– Improve website performance and user experience.
– Comply with legal obligations.
3: Cookies and Similar Technologies
This website uses a cookie consent management service to identify, categorize, and manage cookies. When you visit the site, a cookie consent notice allows you to accept, reject, or customize your cookie preferences by category.
– If you choose “Reject All,” only cookies required for basic site performance and functionality are set.
– If you choose “Customize,” you can review all active cookies by category before accepting or rejecting them.
Cookie categories may include:
– Essential / Required — necessary for site operation; always set.
– Analytics / Performance — help us understand how visitors use the site.
– Advertising / Marketing — set by advertising platforms (such as Meta/Instagram or Google Ads) when those platforms are active. These are scanned and disclosed by the cookie management service.
You can update your cookie preferences at any time using the consent tool on the site. You may also manage cookies through your browser settings, though this may affect site functionality.
4: Third-Party Services
We use third-party service providers to operate this website. Key third parties include:
– Mailchimp — manages our email newsletter list. Name and email address collected through the footer signup form are submitted to, managed, and retained by Mailchimp. Mailchimp’s privacy policy applies to that data. This website stores a backup of original signup submission for 60 days, at which time it is removed from our database.
– Event inquiry and reservation vendor — event inquiry forms and reservation requests are handled by a third-party vendor embed. Submissions go directly to that vendor and are not stored on this website.
– Square — certain purchases, such as catering services, may be processed through Square. When you complete a purchase through Square, your payment and transaction information is handled according to Square’s privacy policy and terms of service.
– Cookie consent management service — scans, categorizes, and manages cookies on the site and stores user consent preferences.
– Website hosting — our hosting provider may process basic technical data (IP addresses, server logs) while providing hosting services.
When you interact with third-party embeds or follow external links, your information is handled according to those third parties’ own privacy practices. We encourage you to review their privacy policies.
5: Sharing of Information
We do not sell your personal information.
We share information only as needed to:
– Provide requested services.
– Operate our website and communications through service providers.
– Comply with legal requirements.
– Protect rights, safety, and security.
6: Data Retention
– Mailchimp newsletter signups (name and email): Successful signups are submitted to Mailchimp, who manages subscriber data. A backup of successful submissions are retained on our website for 60 days, at which time it is removed from our database.
– Event inquiry and reservation form submissions: handled and retained by the applicable third-party vendor. We do not store these submissions on frostwoodfarms.com.
– Direct communications (email, phone): retained as needed for inquiry handling and legitimate business purposes.
– Cookie consent preferences: stored by the cookie consent management service in the cloud per its own terms.
– Server logs: retained by our hosting provider per its standard practices.
For data held by third-party vendors, please refer to their respective privacy policies for retention information.
7: Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure.
8: Your Privacy Choices and Rights
You may contact us at any time to:
– Request access to personal information we have about you.
– Request correction of inaccurate information.
– Request deletion of your information, subject to legal or operational requirements.
California Notice:
If you are a California resident, you may have additional rights under California privacy law, including rights to know, delete, and correct certain personal information. To make a request, use the contact details below.
9: Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children.
10: Third-Party Links
Our website may link to third-party websites. We are not responsible for the privacy practices of third-party sites. Please review their privacy policies.
11: Changes to This Privacy Policy
We may update this policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.
12: Contact Us
If you have questions or privacy requests, contact us:
Frostwood Farms
Phone: 608-829-1700
Email: info@frostwoodfarms.com